考研网 » 考试图书 » 餐饮旅游业英语 » 饭店实用英语（第三版） » 全部考试图书分类

图书简介

本书根据东北财经大学出版社的修订要求，坚持任务中心原则、坚持贴近行业之初衷，设定每单元的任务目标、主题思想、服务理念、实用话题、工作流程，对全书进行了必要的梳理和修正。作者对书中各部分所发现的错漏之处作了纠正和补充，较大幅度地调整了练习部分，使每课的练习形式与内容保持一致，竭力做到课文、会话、练习相辅相成，构成一个有机整体。还为学员提供多层任务平台，提供提高交际能力和认知能力的机会，提供饭店英语“结构一功能”训练的多种手段，进一步突现本教材的系统性、灵活性和应用性。另外，为方便教学，本书还为任课教师提供了练习答案和PPT网上教学资源。可供各大专院校作为教材使用，也可供从事相关工作的人员作为参考用书使用。
目录
Unit One An Overview of the Hotel Business
Text A A Brief History of the Hotel Industry
Text B Hotels and Their Classifications
Dialog Ⅰ At the Human Resources Department
Dialog Ⅱ Orientation (1) --Ethics Integrity
Dialog Ⅲ Orientation (2) --Grooming
Exercises
Unit Two Front Office(Ⅰ)
Text A Front Office
Text B Reservation
Dialog Ⅰ A Long Distance Call Reservation
Dialog Ⅱ A Group Reservation
Dialog Ⅲ Revising the Reservation
Exercises
Unit Three Front Office(Ⅱ)
Text A Check-in
Text B Guest Services
Dialog Ⅰ Receiving Walk-in Guests
Dialog Ⅱ Extending the Stay
Dialog Ⅲ Orientation on Concierge's Work
Exercises '
Unit Four Front Office(Ⅲ)
Text A Check-out
Text B Cashier and Night Auditor
Dialog Ⅰ Foreign Currency Exchange
Dialog Ⅱ Check-out
Dialog Ⅲ Checking Guest Account
Exercises
Unit Five Communications
Text A Communications
Text B Telephone Room
Dialog Ⅰ Sending a Fax
Dialog Ⅱ Printing
Dialog Ⅲ Telephone Service
Exercises
Unit Six Housekeeping
Text A Housekeeping Department
Text B Guestroom Cleaning
Dialog Ⅰ Chamber Service
Dialog Ⅱ Laundry Service
Dialog Ⅲ Baby-sitting Service
Exercises
Unit Seven Food Service
Text A Organization of Food and Beverage Department
Text B Restaurant Service
Dialog Ⅰ Taking Orders
Dialog Ⅱ Room Service
Dialog Ⅲ Banqueting Service
Exercises
Unit Eight Beverage Service
Text A Beverage Service
Text B Wine Facts
Dialog Ⅰ At a Restaurant
Dialog Ⅱ Bar Service
Dialog Ⅲ Liqueur Service
Exercises
Unit Nine Kitchen
Text A Kitchen Planning
Text B Types of Kitchen
Dialog Ⅰ Bakery
Dialog Ⅱ Cold Items
Dialog Ⅲ Working as the CheFs Assistant
Exercises
Unit Ten Recrcation(Ⅰ)
Text A Recreational Center
Text B Recreational Offerings at Resorts
Dialog Ⅰ At the Indoor Swimming Pool
Dialog Ⅱ At the Bowling Room
Dialog HI At the Gymnasium
Exercises
Unit Eleven Recrcation(Ⅱ)
Text A Searching for a Healthier Lifestyle
Text B Common Recreational Activities
Dialog Ⅰ "Sauna Is One of the Great Pleasure of Life"
Dialog Ⅱ "Massage not only Relaxes the Muscles but also Eases the Pain"
Dialog Ⅲ "I Would Like to Try a New Hair Style This Time"
Exercises
Unit Twelve Shopping
Text A Hotel Shop
Text B Shopping on the Web
Dialog Ⅰ Showing the Guests around the Arcade
Dialog Ⅱ Buying Silk Fabrics
Dialog Ⅲ At the Chinese Folk Art Counter
Exercises
Unit Thirteen Security
Text A Hotel Security (Ⅰ)
Text B Hotel Security (Ⅱ)
Dialog Ⅰ Orientation on Fire Preventing and Fire Fighting
Dialog Ⅱ Preventing a False Claim
Dialog Ⅲ Offering First Aid
Exercises
Unit Fourteen Engineering and Maintenance
Text A Engineering and Maintenance
Text B Maintenance Activities
Dialog Ⅰ The Maintenance in the Guest Room
Dialog Ⅱ A Car Servicing Appointment
Dialog Ⅲ Dealing with an Elevator Accident
Exercises
Unit Fifteen Marketing
Text A Marketing and Selling
Text B Common Sales Tools
Dialog Ⅰ Convention Sales Call
Dialog Ⅱ Extending the Sale
Dialog ⅠtI Talking about Hotel Reservations
Exercises
Unit Sixteen Controllers
Text A Controllers Department
Text B Budgeting
Dialog Ⅰ Normal Credit Control
Dialog Ⅱ Daily Income Audit
Dialog Ⅲ Month-end Stock Take
Exercises
Unit Seventeen General Manager
Text A The General Manager
Text B The General Manager's Meetings
Dialog Ⅰ Solving the Guest's Complaint
Dialog Ⅱ Increasing the Average Rates
Dialog Ⅲ Making Travel Preparations
Exercises

同类热销图书

书名	作者	出版社	价格	购买
一个人用英文去旅行（享受单身在路上的旅程！第一本完全图..	戴媺凌　编..	湖南文艺出版社	￥32.00 ￥21.50	详情
自助旅行PLUS旅游英语	周伶 编著	重庆大学出版社	￥20.00 ￥17.60	详情
酒店饭店英语口语实例大全（赠多媒体光盘）	陈丹 编著	中国宇航出版社	￥32.80 ￥24.70	详情
酒店英语口语脱口而出（赠送多媒体互动学习光盘，营造全英..	陈晶晶 等..	机械工业出版社	￥35.00 ￥26.30	详情
旅游英语口语大全	李雪　等主..	机械工业出版社	￥44.80 ￥31.40	详情
朗文现代酒店业英语(附CD光盘三张)——酒店业与餐饮业人士..	（英）比尔..	外语教学与研究出..	￥32.90 ￥26.30	详情
旅游英文会话袋着走(配MP3)——超强无敌会话口袋书，小小..		外语教学与研究出..	￥29.80 ￥23.80	详情
餐饮服务行业实用英语对话及词汇手册 （修订版）（附光盘1..	吴蓓蓓　等..	水利水电出版社	￥39.80 ￥31.80	详情
朗文旅游英语：中级·学生用书（附光盘）	（英）斯特..	南开大学出版社	￥39.00 ￥31.20	详情
酒店前台实用英语口语教程	肖璇，吴建..	世界图书出版公司	￥35.00 ￥26.80	详情
饭店工作英语（含光盘）	本书编写组..	中国旅游出版社	￥36.00 ￥31.00	详情
酒店基础英语口语教程	肖璇，吴建..	世界图书出版公司	￥38.00 ￥27.30	详情
餐饮英语口语脱口而出	陈晶晶　等..	机械工业出版社	￥35.00 ￥26.20	详情
餐饮厨房英语	（美）波莉..	世界图书出版公司	￥30.00 ￥22.50	详情
旅游英语图解(附光盘点读版)	珠海宜新软..		￥36.00 ￥27.70	详情
饭店英语速查手册	肖璇，吴建..	辽宁科学技术出版..	￥25.00 ￥18.80	详情
餐厅英语情景口语50主题（附光盘）	（美）罗克..	外文出版社	￥22.00 ￥16.90	详情
旅游英语视听说(含MP3和DVD光盘各一张)	郑毅，刘惠..	外语教学与研究出..	￥34.80 ￥27.80	详情
酒店管理英语	宿荣江　主..	首都经济贸易大学..	￥16.00 ￥12.80	详情
必须掌握的旅游英语900短句（含光盘）	浩瀚 主编	科学出版社	￥38.00 ￥28.50	详情
酒店饭店英语口语(含光盘)	浩瀚，钟乐..	大连理工大学出版..	￥32.80 ￥27.90	详情
酒店实务英语	梁悦，刘志..		￥31.00 ￥24.50	详情
餐饮英语口语	曾荣　编著	广东经济出版社有..	￥32.80 ￥24.00	详情
三句半搞定酒店英语口语	孟天朔　主..	中国纺织出版社	￥29.00 ￥24.20	详情
旅游观光英语美国人这样说	浩瀚　主编	石油工业出版社	￥39.80 ￥26.70	详情