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Lesson 1 Layout of a Business Letter ( 1 )
Lesson 2 Layout of a Business Letter (2)
Review and Highlight 1
Lesson 3 Self-introduction
Lesson 4 Letter of Introduction
Lesson 5 Establishing Business Relations
Lesson 6 Promoting Business Relationship
Lesson 7 Sales Promotion
Lesson 8 Letter of Invitation
Lesson 9 Advice of Itinerary
Lesson 10 Letter of Thanks
Review and Highlight 2
Lesson 11 First Enquiry
Lesson 12 Credit Enquiry
Lesson 13 Sending Catalogue
Lesson 14 Specific Enquiry
Lesson 15 Offer ( 1 )
Lesson 16 Offer (2)
Lesson 17 Inquiry & Non-firm Offer
Lesson 18 Confirming a Non-firm Offer
Lesson 19 Counter-offer
Lesson 20 Reply to a Counter-offer
Lesson 21 Requesting a Bid from the Buyer
Lesson 22 Firm Offer
Lesson 23 First Order
Lesson 24 Repeat Order
Lesson 25 Refusing the Request to Reinstate an Order
Lesson 26 Goods on Approval
Lesson 27 Goods on Consignment ( 1 )
Lesson 28 Goods on Consignment (2)
Review and Highlight 3
Lesson 29 Proforma Invoice
Lesson 30 Transferring Business Relations
Lesson 31 Requesting Special Discount
Lesson 32 Requesting Special Allowance
Lesson 33 Granting Special Allowance
Lesson 34 Refusing Price Reduction
Lesson 35 Accounts Balance
Lesson 36 Accounts Settlement
Lesson 37 Terms of Payment
Lesson 38 Documents against Payment
Lesson 39 Documents against Acceptance
Lesson 40 Urging Establishment of a Letter of Credit
Lesson 41 Requesting L/C Amendment
Lesson 42 L/C Amendment
Lesson 43 Extension of an L/C
Lesson 44 A Circular Letter
Lesson 45 Shipping Instructions
Review and Highlight 4
Lesson 46 Shipment
Lesson 47 Urging Immediate Shipment
Lesson 48 Shipping Advice
Lesson 49 Packing and Shipping Marks
Lesson 50 Delay in Transportation Strike
Lesson 51 Insurance ( 1 )
Lesson 52 Insurance (2)
Lesson 53 Underwriting Business
Lesson 54 Insurance Claim
Lesson 55 Complaint of Defective Goods
Review and Highlight 5
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