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     本书围绕一整套商务活动展开，以真实的商务情景为线索，涵盖迎接外商、宴请、安排行程、电话联系、召开会议等日常商务活动，包括建立业务关系、询盘、发盘、价格磋商、成交、支付、装运、理赔等主要业务环节，同时讨论了岗位与职业、商展等与现代商务活动紧密相关的话题，强化学生的听、说、读、写、译等基本技能。本书共14个单元，每个单元围绕主题，采取任务型训练，通过5个教学模块——听说训练、实用阅读、案例分析、拓展阅读、文化沙龙来提高教学的灵活性和趣味性，强化学生英语基本功的培养。 本书既适用于高职高专商务英语专业的教学，也可作为相关经济贸易专业的专业英语教材，还可用作商界人士自学培训用书。

目录

Unit 1  Meeting a Trade Delegation
  Part Ⅰ  Listen and Talk
  Part Ⅱ  Reading
     Effective Strategies for International Negotiato (Ⅰ)
   Part Ⅲ  Case Study
     Status Inquiries
   Part Ⅳ  Additional Reading
      Effective Strategies for International Negotiato (Ⅱ)
   Part Ⅴ  Culture Salon
      Rules of Interaction
Unit 2  Business Dinner
   Part Ⅰ  Listen and Talk
   Part Ⅱ  Reading
      Chinese Cuisine
   Part Ⅲ  Case Study
      Invitation Cards & Lette
   Part Ⅳ  Additional Reading
      Eating in the USA
   Part Ⅴ  Culture Salon
      Table Manne
Unit 3  Factory Tou and Sightseeing
   Part Ⅰ  Listen and Talk
   Part Ⅱ  Reading
      Travel Broade Executive Minds
   Part Ⅲ  Case Study
      Short Company Profiles
   Part Ⅳ  Additional Reading
      Welcome to Beijing
   Part Ⅴ  Culture Salon
      Travel Agency
 Unit 4  Establishing Business Relatio
  Part Ⅰ  Listen and Talk
  Part Ⅱ  Reading
     How to Establish Business Relatio
  Part Ⅲ  Case Study
     Lette of Establishing Business Relatio
  Part Ⅳ  Additional Reading
     EU-China Relatio
   Part Ⅴ  Culture Salon
      How to Establish and Keep Business Relatiohips with the Arabs
Unit 5  Enquiries and Offe
   Part Ⅰ  Listen and Talk
  Part Ⅱ  Reading
     Cross-cultural Negotiating
  Part Ⅲ  Case Study
     Lette of Enquiries and Offe
   Part Ⅳ  Additional Reading
     Asking Questio
   Part Ⅴ  Culture Salon
     Conceding and Bargaining
Unit 6  Counter Offer
   Part Ⅰ  Listen and Talk
   Part Ⅱ  Reading
     On Price
   Part Ⅲ  Case Study
     Lette of Counter-offer
   Part Ⅳ  Additional Reading
      Business Customs of the United States
   Part Ⅴ  Culture Salon
     Counter Offer
Unit 7  Terms of Payment
   Part Ⅰ  Listen and Talk
   Part Ⅱ  Reading
     Terms of Payment
   Part Ⅲ  Case Study
     Lette of Credit
   Part Ⅳ  Additional Reading
     Bill of Exchange or Draft
  Part Ⅴ  Culture Salon
     Business on the Internet
Unit 8  Business Contracts
   Part Ⅰ  Listen and Talk
   Part Ⅱ  Reading
     The Business Contract
   Part Ⅲ  Case Study
     Writing a Business Contract
   Part Ⅳ  Additional Reading
     The Export Sales Contract
   Part Ⅴ  Culture Salon
      How to Express Your Thanks
Unit 9  Delivery of Goods
   Part Ⅰ  Listen and Talk
   Part Ⅱ  Reading
      Shipment
   Part Ⅲ  Case Study
      Shipping Advice
   Part Ⅳ  Additional Reading
      Bill of Lading
   Part Ⅴ  Culture Salon
      History-Containerization
 Unit l0  Complaints and Claims
    Part Ⅰ  Listen and Talk
    Part Ⅱ  Reading
       Complaints and Claims (Ⅰ)
    Part Ⅲ  Case Study
       Lette of Making Complaints and Settlement of Claims
    Part Ⅳ  Additional Reading
       Complaints and Claims (Ⅱ)
    Part Ⅴ  Culture Salon
       What do Business Ethics Bring to J &J
 Unit 11  Commodities Fair
    Part Ⅰ  Listen and Talk
   Part Ⅱ  Reading
     China Yangling Agricultural Hi-tech Fair
   Part Ⅲ  Case Study
     Meeting Address
  Part Ⅳ  Additional Reading
     Exhibition and Its Classification
   Part Ⅳ  Culture Salon
     Background of China Import and Export Commodities Fair
Unit 12  Meeting
  Part Ⅰ  Listen and Talk
   Part Ⅱ  Reading
     Conducting Effective Meetings
   Part Ⅲ  Case Study
     Minutes
   Part Ⅳ  Additional Reading
      The United Natio Conference on Trade and Development
   Part Ⅴ  Culture Salon
      What Should a Secretary Do for People at the Meeting?
Unit 13  Telephone Calls
   Part Ⅰ  Listen and Talk
   Part Ⅱ  Reading
     Ten Things Never in Your Business Calls
   Part Ⅲ  Case Study
     A Telephone Message
   Part Ⅳ  Additional Reading
     Effective Telephone Call
   Part Ⅴ  Culture Salon
     Preparing for a Telephone Call
Unit 14  Jobs and Caree
   Part Ⅰ  Listen and Talk
   Part Ⅱ  Reading
      When Losing a Job Mea Losing Your Identity
   Part Ⅲ  Case Study
     Job Application
   Part Ⅳ  Additional Reading
     Career Planning
  Part Ⅴ  Culture Salon
     Presenting Youelf Successfully
References

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